Plans

Choose how much IT you want to own.

Every plan includes unlimited remote support. The difference is how deeply RavenRise manages the environment and how closely we work with your team.

The essentials

Basic

Reliable management and support for a smaller organization with a straightforward environment.

  • Unlimited remote support
  • Core monitoring, maintenance, and endpoint support
  • Standard support window: 6 AM–6 PM Pacific
  • Annual Technology Planning Review
  • Onsite and project work scoped separately
Discuss Basic
Higher-touch coverage

Premium

For organizations that want RavenRise to take a more hands-on role and reduce the burden of IT oversight.

  • Everything in Standard, with priority coordination and deeper planning
  • 24×7 response for defined critical incidents
  • Quarterly Technology Planning Review
  • Closer leadership and vendor coordination
  • One-year minimum term; no month-to-month option
Discuss Premium

Plan details and scope are confirmed in an agreement. Critical incident coverage applies to defined severity levels; routine requests follow the standard support process.

At a glance

What changes by plan

CapabilityBasicStandardPremium
Remote supportUnlimitedUnlimitedUnlimited
Professional company identityAvailable by scopeIncluded baselineIncluded baseline
Managed password managementAvailable by scopeIncludedIncluded
Technology Planning ReviewAnnualSemiannualQuarterly
Critical incident responseStandard windowStandard window24×7
TermDiscuss optionsDiscuss optionsOne-year minimum

Need help choosing?

Tell us about your environment and how much responsibility you want to hand off. We will recommend a practical starting point without publishing one-size-fits-all pricing.

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